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how to reply to “sorry” while you have been inconvenienced — Ask a Supervisor


how to reply to “sorry” while you have been inconvenienced

A reader writes:

Lately, I had a gathering scheduled at two colleagues’ request to assist them work by means of some challenges in an space the place I’ve extra experience. They have been about 10 minutes late, with no discover that they have been working behind. When the primary particular person arrived they stated, “Sorry I’m late, my earlier assembly ran a bit over.” Usually I might reply with one thing like “No drawback, let’s get began!” however on this occasion it was a little bit of an issue — I used to be was behind deadline on one other venture, in order that was 10 minutes of my day I actually didn’t need to waste. I couldn’t consider something to say that wasn’t an unfaithful, disingenuous deflection.

Are you able to consider one thing I may have stated that might be collegial however not excuse the lateness? Or ought to I’ve simply stated “No drawback” as regular and moved on?

I reply this query — and three others — over at Inc. right now, the place I’m revisiting letters which were buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You can learn it right here.

Different questions I’m answering there right now embody:

  • Getting suggestions from coworkers earlier than selling an worker
  • My worker is upset that I interrupted his non-work dialog
  • Spouses at fundraising occasions
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